brighthouse sucks, again

once again, in the middle of a program i am watching, the cable box is resetting on it's own... so i will miss ten or more minutes of the program i wanted to watch thanks to brighthouse sucks... they should just add the suck to their name... or put fail in their smiley face logo... i really do not want the horrible brighthouse service statistics i started keeping while waiting for service repairs to dominate this blog, in fact, i really don't want to be inspired to come to this blog in the first place, but i find that coming here and venting my immediate complaint, however meaningless, helps me deal with the frustration and anger i feel when my life and entertainment is interrupted or stopped by a corporate decision like right now... and it passes the time while i am waiting for the brighthouse service to return... i suppose it is just way too difficult (or simply a level of customer service that brighthouse does not wish to provide) to have a pop up on the screen ask me if this would be a good time to reboot the box or upgrade the software... especially since it also messes with my expensive plasma tv and the remote synch that is yet another frequent complaint... remotes could be so much more functional...

so the cable box is rebooting and the tv lost it's signal and is confused and thinks there was a power outage or hack attempt or virus or something as it went into emergency shut down mode... a smart tv knows when an unexpected shut down and signal change occurs, just like a computer does... but based on the poor service and products, it does not seem that the brighthouse people or software are up to speed with the latest tech... so the box is stuck on L-8 and has been since i started writing this comment... i mean, if the reboot reset upgrade or whatever is happening only took a minute, it would not be such a frustrating forget watching what you wanted to watch experience and probably wouldn't bring me to seek the distraction and venting of this complaint, but the box takes forever to do whatever it is doing without my consent... pathetic customer service...

almost any decent reliable software has a setting to "ask me before uploading updates" and "ask me before rebooting"... even microsoft in their all-powerful we-can-do-anything mindset finally understood that customer service... but not brighthouse...

not very bright, these people who make the big decisions at brighthouse...

and then of course when the box finally is rebooted, it defaults to off so i must turn it on which turns off the tv so i must get the tv remote to turn on the tv and of course the box returns to the start-up channel which comes on without sound as usual, just one more brighthouse fail i am ridiculously learning to live with... how much longer is getting shorter with each meaningless complaint (so maybe they are not as meaningless as they appear, aye?)...

and now i press the remote button to go to the next channel and i get a black screen partially burning into my plasma screen because it is a partial black screen and the box wants me to "please wait"... as if i have not waited enough...

no, i am not ready to spend a few hours and set up more appointments to try to fix things again... brighthouse wasted a lot of my time this year (and tonight( and giving them even more time just seems like getting screwed further... maybe next month...

UPDATE 3am = no, once was not enough tonight, another brighthouse interruption of service long enough to bring me here happens to ruin yet another hour of my viewing, that's three hours tonight of wasting my time paying for brighouse crappy service that is not providing what my contract says it will provide... and now the box decided to reboot yet again after another upgrade of some sort... so this is ridiculous... so yet another call to tech support to find out why my cable box is repeatingly rebooting tonight... one reboot ruining my viewing experience over two hours is not enough, another ruining a third show had to be done...

no warning, no prompt asking if this is a good time to shut down my tv enjoyment... just interrupt the shows and shut off the box after rebooting forcing me to deal with the crappy remote and the resetting of the sound because the box doesn't work right when it is turned on and resetting my tv and re-finding the channel i was watching... rub my nose in how crappy the brighthouse service really is...

it's ok, i can miss the first or last fifteen minutes of shows and still enjoy them... and adding insult to injury, the first thing i see is that bullshit brighthouse tv commercial... days are numbered for brighthouse getting my money if this keeps up...

#NBCFail

complaint in progress... actually it is a tape-delay, but we'll pretend it's live...

the person and/or people in charge of the NBC broadcast of the 2012 Olympics learned nothing from two weeks of harsh criticism and complaints from thousands (at least) of viewers and most of the media critics as the hashtag #NBCFail appears all over the internet... sadly, the error that Twitter made in supporting and even colluding with the #NBCFail failure compounded itself tonight as they blocked the #NBCFail hashtag from showing up as trending in spite of the hundreds of tweets per minute with the #NBCFail tag... #TwitterFail hurts even more as it shows the new boss is the same as the old boss and people are getting fooled again...

the irony of the song lyric reference is excruciating as perhaps the largest exclamation point on the #NBCFail failures was to edit to death the closing ceremonies (editing out Muse, the band that wrote and played the Olympics theme song, among other bands) and almost an hour of the closing ceremony production and finally cutting away just before the finale starring The Who to insert a new #NBCFail sit-com - without commercial interruption (after more than 33% commercials per hour throughout the Olympics, that is insult upon injury) - and pushing the finale off for an hour to midnight on a Sunday night (so even non-internet savvy people, their primary demographic audience perhaps, had to miss the 2012 Olympics finale - getting up for work in the morning, are we?... and each night Ryan Seacrest (who was definitely not cresting this week) was asked how they were doing on the social networks to lead into a segment on how social media was talking about the Olympics and they lied by omission as the dozens of articles and many thousands of complaints were never address #NBCFail...

even the lead commentator for NBC, Bob Costas, acknowledged the issues and validated the complaints tonight as he noted that the next Olympics will be just in a much closer time zone, referencing the complaints over ridiculously alienating (and poorly produced) tape-delays... but like a nightmare that repeats, NBC failed again tonight even bigger than previous nights... the band playing the final song?... The Who... the song?... My Generation.... yeah, and we did get fooled again...

Costas also mentioned that two high ranking NBC sports producers did call this their last Olympics... whether that was their intention before the games or whether the criticism and their poor judgment calls lead to the resignations or retirements is for anyone to speculate)... most Olympics viewers are shuddering to think about the next few Olympics as #NBCFail has exclusive rights to mess up those broadcasts too...

The New York Times agrees, establishment enough for you, #NBCFail producers?

I turned off #NBCFail and missed the fiasco, but it was interesting reading all over the internet... sad that #TwitterFail conspired in the corporate betrayal of consumers... but the bigger they get, the more out of touch they get... history repeats, redundantly... la la la...

and the NY Times was not alone... i'll be back with more as this turns into a rant for other blogs... StarTribune - monkey shine perez hilton just look up (Google for you younger folk... snark at m-m-my generation nyuk nyuk narf... oh, and you'll have to use -zimmerman in your search query or you'll get all the apologies NBC made in their George Zimmerman reporting mess-up... if you don't understand, then google how to use google for advanced searches or boelean searches and you'll be fine... aherm) apology online (especially the past 24 hours) and even Google will prove #NBCFail - it even gets it's own label...

so how was your night? (laughing with me, i hope :)

rush limbaugh wants to watch amateur porn?

no seriously, rush limpaw said what?... apparently rush limbaugh used his radio pulpit to call a woman who had the audacity to testify before congress a slut, yes he called her a slut... is that libel or slander?... howard stern said nappy head and what an uproar that caused... but rush didn't stop there, he went on to and demand she video tape herself having sex post them online so he and everyone can watch...

what kind of sleezebag is that guy?...

but then, he never had even a touch of class which is why they threw him off television years ago... he panders to the base hatred and ignorance in humanity and unfortunately, he proves there is still much of it out there and sadly, they seem to identify themselves as republicans... i would think republicans with any intelligence would not stand for such ignorance and personal insult, but then, perhaps that is the true nature defining republicans... i hope that can be proven wrong as they do make up about half of the usa...

These are the companies that pay Rush to insult women and pander for porn. If you give these comapnies money, then you are paying Rush too:

NATIONAL SPONSORS OF RUSH, AN AMERICAN BULLY

Allstate Insurance

Constant Contact

Financial Providence Group

First Option Lending

Global Builder – Restoration

Goldworth.com

Hillsdale College

Income At Home.com

Lear Capital

Lifelock

Winning Our Future – Super PAC supporting Newt Gingrich

Robert Steinberg, Esq (Texas)

WOW Cable

I know I will be avoiding these companies, meaningless as that might be to them... freedom of speech is one thing, but I don't have to pay for a prejudiced porn freak's fetishes to be broadcast nationally... no wonder the USA is becoming a laughing stock and losing respect in this world, why should the world respect us when we don't respect ourselves or each other...

ucf football

yes, ucf football inspires this latest meaningless complaint (and i really wish they wouldn't but i've just gotta let it out after the second straight give-away nobody-really-wants-to-win sloppy unintelligent performance)...

define losers... players who do not show enough effort to win... players who stand around watching the other team out-hustle them... players who give up... i watch a few losers in the secondary tonight... it is one thing to simply not have the skills... the receivers showed that they did not have the speed to outrun the other team's secondary by getting catch a few times... the quarterback showed he did not have the skill to lead a wide open receiver by under-throwing two easy touchdown passes so the receivers were catch by the defense... the defensive line showed they were not strong enough to stop an offensive line and runner who wanted it more... the defensive end and the special teams showed they do not know how to stay in their lanes and prevent a runner from turning the corner... all those things are skills you either have or develop or do not have or develop... but giving up, stop hustling and hitting, that makes a loser...

so the ucf football follies gave away a game they should have won for the second week in a row showing they are not championship material and are far from ready to play with the big boys... they made it easy for a team that is not really that good to win, again... so while they were expected to walk through their conference and still might, they are not a top twenty five contender by a long shot... could not handle the spotlight, perhaps... or simply just didn't want it enough... i watched the defense give up, especially the secondary who appeared to not want to hit anybody and watched runners come at them instead of rushing up and helping the defensive line and linebackers... definitely not the defensive team i heard about... and the offence, what can we say... afraid?... sloppy for sure... the most fundamental mistakes that you see really poor middle school teams make... too much ego, not enough teamwork, not enough football sense... coaching?... gotta be part of it, but just as much it is lack of football intelligence cuz some of the mistakes are the most basic football skills (like don't try to over-the-shoulder catch a bouncing ball punt inside your ten yard line or don't try to dance your way through five defenders with the ball on your hip and don't waste the clock, for three)... really bad clock management is coaching... so whatever, i have a lot of trouble getting behind a team and coaching like i watched tonight... lack of effort, lack of football intelligence, lack of any real desire to win... sad, cuz i'd like to feel a lot better about the home team...

get it together coach, you are accountable... i'll be rooting for you next week...