Thursday, June 27, 2013

att still sucks

stolen by att, yes att still sucks and att stole another few hours of this life... i was able to get two more att email addresses working, but there is still one address that will not update even though it is listed as one of my att email addresses... the website just keeps returning to the error message:
We apologize for the inconvenience but we are experiencing a temporary system error that prevents us from updating your sub account profile.

For further assistance, please contact:
Wireless support at 1-800-331-0500 (or 611 from your wireless phone),
U-verse support at 1-800-288-2020,
Home Phone/Internet support.

and in spite of their listing the numbers and link and stating quite clearly For further assistance, please contact:, calling the numbers wasted even more time because the left hands at att still do not speak to the right hands and all the people on the other end of the phone say is "we cannot help you"... and when i ask, then why are you listed quite clearly under the apologetic message that i am reading to you now "For further assistance, please contact:", all they say is "we cannot help you" wtf att?...

so i am still unable to access an email address i've had for more than a decade... random loss of time and internet identity and time and labor seems to be the att way... thousands of web pages containing my original website, many hundreds of hours of my time and energy building those pages, creating the content - gone, poof... because att decided to upgrade and discontinue web pages for customers... and now, because att is upgrading again, email addresses which are online identities, are erased... poof, you are gone...

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