kaspersky and microsoft

yeah, well, for years kaspersky was reliable and i never thought i'd be putting kaspersky and microsoft in the same complaint, but i've been without the laptop most of this afternoon and it started when kaspersky suddenly voided my license... i was able to find a number to call, which was great because the last time kaspersky screwed up i searched and tried fixing it for hours... sadly, the tech was condescending and rude (and yes, it is possible to be both)... anyway, i the tech sent me an email with the license key, only it never arrived... i asked him why the license would suddenly go unvalid and whether there could be a problem and he disregarded my question and said just follow his instructions... after ten minutes i asked him to send it again and he insisted he got the email right, but i ignored his you are an idiot tone insisted... and it arrived instantly... i entered the key and the license was revalidated... then i asked if they fixed the problem with the scans scheduling and he said he'd send me an email and i should follow the instructions in the email to fix it... i explained that i set all the scans to manual but the scans still started automatically and slowed the laptop, sometimes crashing it... he repeated rudely just follow my instructions and follow the email... i decided he would be of no further help so i said thanks and we hung up...

the email was just a link and i clicked on the link and the instructions were half in russian or some other language... kaspersky reached a new low of poor service and no-support...

i decided to forget it for now and restarted my computer and it would not restart, rather it suggested "restart repair"... i ran restart repair, accepted rolling back to a previous restore point, and had to re-license kaspersky again...

the next thirty minutes were spent waiting for microsoft to update... at least when i finally restarted, nothing went wrong... but it would have been nice to have a computer i could actually use this afternoon...

johnny football

i heard somebody say in passing what do you expect from texas a&m?... and the allusion seemed to refer to the current level of education, awareness, and mindset prevalent in texas these days where you have grown men, professional politicians, doing everything they can to return social conditions to pre-1950s levels... another related comment, "the cancer of the narrow religious mindset seems to be firmly ensconced in texas", relates to the quotes and comments attributed to leaders in that lone star state over the last few years... freedom and constitutional rights seem to be the last thing texans are ready to fight for... attacking anyone who is not conforming to a very small mindset seems to be the way of texas leadership today, but then, texas is the state that gave power to one of the most inept and manipulated presidents of all time, after all, so the path the state has been on can be seen for decades... it is clear that any person of good sense and open mind does not want to be a woman, a minority, or a logical, rational human being in texas these days... they just seem to love to tear people down as is the way with the insecure ego that feeds paranoids and power-mad cultures...

but texas is just the best representative of what is worst about the usa these days, the fear-based mentality that is eating away at the greatness of the greatest experiment in human freedom and equality the world has ever known... so it is no surprise that a college kid who excelled earlier in his youth than most was ripe for attack no matter what he did in texas... as if going to parties, drinking alcohol, and having fun acting out in rebellious ways is not something george bush junior or most college kids did... as if conformity and sitting in the dark at home at a computer screen or watching tv was the only way to be viewed as a good person... conform, make no waves, kiss the right asses, and follow the fear-driven rules of religious social behavior or be hounded by media as a pariah... like a bloody car accident, the people will gather to gawk at the buzzards that pick at your bones...

human nature?... if it is, then humans are the cancer destroying itself and the planet as many suggest... the only hope for humanity is if the narrow-minded fear-based paranoid and attraction to decay and tragedy that dominates the culture today is not the core of human nature... and the love of neighbor, good samaritan, and universal brotherhood concepts so obscured and ignored by most humans today actually forms the real human nature someday...

be real, johnny, be yourself... enjoy your life...

brighthouse equipment

sitting here minding my own business watching something i recorded on the brighthouse dvr and the picture froze... and the remote froze... and the digital box froze... and now it is rebooting... excuse me for wanting to use the products and services i pay #130 bucks a month for, why should i be a satisfied customer after all, brighthouse is my friend, right?... so how long will i be without service this time?...

overall, the service has stabilized to fair-mediocre with the same glitches... five to ten second blackouts when changing channels on a regular basis... no sound when turning the box on just as often, though not constant anymore... overall though, the service and equipment has not improved enough to change the last review and ratings... pathetic, really, that there is supposed to be a choice, no monopolies in this country... and companies are supposed to not lie in advertising... and service used to be something to be proud of, or maybe that was always a lie... but the corporations continue to take in billions in profits while you and i, average consumers, choose between better food, health care, phone, entertainment, or other life activities because they cost so much we can't have it all, even on a modest level...

and brighthouse is as bad as any of the corporations... they charge so much for the crappiest equipment because they need to keep paying service people to fix the equipment and sales people to sell the service that leaves customers so frustrated and dissatisfied...

ten minutes and the pictures comes back on, but it is stretched off the screen... the ticket on the left side of espn cannot be be read... so i need to trouble shoot the settings again... and i cannot enjoy the service i pay $130 a month for... i cannot go a single month without issues and interruptions of service that are so frustrating i turn off the tv and come here to document the crappy service and defective equipment...

do they wonder how long they can continue this way before the average people have had enough?...