brighthouse does it again

ever since the move, just like the last time we moved a few years ago, brighthouse internet has been intermittent anywhere but in the same room as the router... it took several home visits and changing routers and changing the wall connection and changing the external connection to get the service to produce a strong enough signal to actually provide internet through the 1200 square foot space... way too much of my time was taken up by the crappy brighthouse fixes... and here we are again... i've got to set up a service call... the green light on the router that is supposed to stay on steady is constantly blinking... the internet connection is intermittent... and cable is down again...

brighthouse is terrible service... the cable continues to have the same problems over and over and over and over (and those are just some of the records of the complaints) ... we need the internet for our jobs and it will not work consistently... i so do not want to spend hours working for brighthouse for nothing like i did after the last move and other times... we shall see if the compensation for my time, inconvenience, and frustration is worth my time or if i finally give up on brighthouse and try a different cable and internet service...

brighthouse roadrunner broadband turbo internet (updated 3/18/13, trending downward):

working near perfectly working adequately not working properly not working at all

5% of the time 5% of the time 85% of the time 5% of the time

no problems slow downs intermittent connection, reboot requires a call to tech support or repair visit

brighthouse digital hd cable tv (table updated 3/18/13, still trending downward):

working perfectly working adequately not working properly not working at all

0% of the time 0% of the time 85% of the time 15% of the time

no problems delays, box/channels reset occasionally, software does not adjust aspect ratio and picture size automatically sound does not go on at start, box resets/blinks every 60 seconds, aspect ratio and picture size are off box/channel resets every 10-15 seconds or other issue requires reboot, call to tech support, or visit