you can find too many complaints in this blog about brighthouse and it is only laziness, lack of use, and the knowledge that most other services are equally problematic and in terms of internet speed, a lot slower so i feel stuck with the crap brighthouse offers... the ridiculousness is that they actually made an unsolicited sales call to me today... i am on the national no-call list and have repeatedly told brighthouse directly that i am dissatisfied with their service and do not want their SPAM phone calls but they did it again... why would i pay more money for the crap they offer?...
the internet service remains about the same, it works but has intermittent lapses and is much slower than it was at the previous location (same service, same cost, just no boost in signal like they finally did at the other location after a half dozen service calls... i told them i do not want to waste my time with starting over troubleshooting here and requested they simply review my record and provide the solution of boosting the signal and they apparently don't get it - it being how to satisfy a costumer)...
the cable is about the same, the box needs rebooting weekly to keep it from locking up and the rest of the issues are listed in previous entries... there would have been no complaint if their sales department didn't annoy me today with an insulting disregard for my previous requests and documented issues, but here we are... brighthouse is ridiculous and if there was an alternative with equivalent speed/bandwidth i'd jump at it...
so how is your day?...
No comments:
Post a Comment